Homely Full-service rental management

You collect the rent. Homely handles the rest.

Full-service management for condos and serviced apartments in Ho Chi Minh City. Homely finds tenants, collects rent, sends the repair crew and reports back. All you do is read the messages.

What’s the situation with your apartment?

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A sunlit apartment living room overlooking the city Illustration
H
Homely – Unit 12.05Property manager

01/11

Hi Ms. Lan, the tenant has paid November’s rent in full. It’s been transferred to your account.

19/11

The bedroom air-con was leaking. Our technician has fixed it. Before and after photos below. BeforeAfter
Great, thank you 👍

30/11

Here is the November report for unit 12.05. November report.pdfRent collected, work done, photos
Illustration of an owner’s month with Homely

Renting out is easy. Keeping track every day is not.

The jobs owners usually handle themselves, and how Homely takes each one over.

Managing it yourselfWith Homely
The unit sits empty for a month, enquiries go quietHomely lists the unit, runs viewings and screens tenants before you meet them
Chasing the rent every monthHomely follows up, reconciles and transfers the rent actually collected by the date in the contract
The air-con breaks at 10pm and you have to find a technicianHomely sends a technician, proposes the fix and cost within the agreed limit, and sends before and after photos
A thin contract, and arguments over the depositA clear contract and a handover record with photos of every item
No idea what condition the unit is inA monthly report: rent collected, work done, condition of the unit

Hand over the keys, not the control.

Clear on who decides, on every payment in and out, and on the state of your unit. These commitments are written into the management contract.

  • You choose the tenantHomely screens applicants and sends you their details. You confirm before any lease is signed.
  • Clear rent statementsHomely reports the rent received and agreed deductions, and transfers the balance by the date in the contract.
  • No repairs over the limit without askingWork above the agreed limit only goes ahead with your approval, except emergencies handled as set out in the contract.
  • No charges outside the agreementThe management fee, how it is calculated and any related costs are agreed in writing before you sign.
  • Photo records at every handoverAt move-in and move-out, Homely records meter readings and the condition of every item with photos.
  • Regular reports, prompt alertsYou receive regular statements and work reports. Significant issues are reported right away so you can decide together.

Sign one contract. Homely takes care of the rest.

Everything with the tenant goes through Homely. We manage:

  • Whole condo units
  • Serviced apartments, whole buildings or single rooms
Fees
Tenant placement
1 month’s rent, payable when the lease is signed
Management
From 8% of rent collected each month

The exact rate depends on the property and scope of work, and is set out in the contract before you sign.

Preparing the unitInspection, photos, advice on furnishing.
Finding tenantsListings, viewings, tenant checks.
ContractsLease drafting, photo handover record, deposit.
Rent collectionRent and utilities collected and transferred to you.
RepairsIssues logged, technicians sent, costs quoted first.
Regular inspectionsVisits with photo records of the unit.
Move-outHandover check, deposit settlement, next tenant.
ReportsA clear monthly report by Zalo, WhatsApp or email.
Spare key holdingSomeone can open the door when needed, so you don’t have to.
Building paperworkTenant registration with building management and help with residence registration.
Bills paid for youBuilding service fees and utilities while the unit is empty, with receipts.
Foreign tenantsBilingual Vietnamese–English leases and communication in English.
Handover recordUnit 12.05, 5 Nov
Checked by
Homely
Wooden coffee tableWooden coffee tableGood
Living room sofaLiving room sofaLight scuff on armrest, photographed
Windows, curtainsWindows, curtainsGood
Pendant lightPendant lightWorking
OwnerTenantHomely

Every move-in and move-out gets a record with photos of each item. When the deposit is returned, there is nothing to argue about.

Apartment living room with floor-to-ceiling windows and the city skyline

Your apartment is a major asset. Homely looks after it like our own home.

Illustration

Get started in four steps

  1. Leave your number

    Or message us. We call back to learn about your unit.

  2. Unit visit

    Homely visits, takes photos and advises on the best way to rent it out.

  3. Sign the management contract

    Scope of work and fees are set out before you sign.

  4. Homely runs it

    Tenants, rent, issues. You get a report every month.

Looking for a condo or serviced apartment?

Tell Homely the area, your budget and when you want to move in. We’ll get in touch to help.

Send your request

Leave your details and Homely will get back to you.

Leave your phone number and the area of your unit. Homely will contact you to understand your needs and explain scope and fees before you decide. Free advice, no obligation.

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Questions owners ask

What properties does Homely manage?

Whole condo units and serviced apartments in Ho Chi Minh City, from a single unit to a whole building.

How is the management fee calculated?

Tenant placement is one month’s rent, payable when the lease is signed. Management is from 8% of the rent collected each month, depending on the property and scope of work. All fees and costs are agreed in writing before you sign.

My unit already has a tenant. Can I still hand it over?

Yes. Homely takes over the current lease, works with your tenant and manages from the following month.

Do I get to approve the tenant?

Yes. Homely screens first, and you give the final approval before the lease is signed.

Who pays the building service fee when the unit is rented?

The owner is responsible to the building management. When renting, owner and tenant agree who pays: included in the rent or paid by the tenant. Homely writes this into the lease and can pay it for you, with receipts.

I live overseas. Can Homely manage my unit?

Yes. Reports and approvals happen online, so you can follow everything from abroad. Homely also works with foreign tenants, with bilingual leases and help with residence registration.

Who decides on repairs?

Small jobs are handled within the limit you agree in the contract. For anything bigger, Homely quotes the cost and waits for your approval.